FAQ

Click the 1red sign up button in the menu on the left, fill out the registration form, and confirm your email address. Once you’ve done that, you can start playing. Don’t forget to verify your account before requesting your first withdrawal.

No. In accordance with the casino’s Terms and Conditions, each player is permitted to have only one account.

Go to your profile, open the “Profile” tab, then click “Verification” and upload the required documents to the appropriate fields. Files must not exceed 2 MB in size and must be in jpg, png, or pdf format. The verification process will begin after you upload the documents, but you can continue playing in the meantime.

Yes. You can set a self-exclusion period directly in your profile, or contact customer support and ask them to suspend your account for a specific period.

The casino supports EUR, USD, CAD, NZD, ZAR, BTC, BCH, DOGE, ETH, LTC, USDT, TRX, ADA, BNB, and XRP.

Click “Deposit” in the menu on the left, select a payment method, enter the amount, and fill in the required fields. If you have a bonus code, you can enter it at this stage. New players receive a promo code for a welcome bonus.

The minimum deposit is €20 and the minimum withdrawal is €30. The maximum withdrawal per transaction is €5,000. Full limits are available on the Terms and Conditions page and in the Wallet section.

Withdrawal requests are processed within 48 hours. The total withdrawal time depends on the payment method you select. Before submitting your request, you can check the estimated processing times in the “Wallet” section.

Yes. The casino works only with trusted and certified software providers. All games are powered by a random number generator, which ensures fair and unbiased results in every game.

Yes. Click “Demo” on any game to play without using real money. This is a good way to get familiar with the game before placing bets.

The round is usually completed on the provider’s side, and any winnings are credited to your balance automatically. You can check your game history in your profile if something seems off.

First, check your internet connection. If the connection is stable, clear your browser cache and cookies, restart the browser, and try again. If the problem persists, please contact customer support, and our specialists will help you resolve it.

New players receive a welcome bonus that includes bonus funds and free spins. Daily cashback, regular tournaments, and a lottery are also available. For more details, visit the “Promotions” page.

Every registered player automatically becomes a member of the VIP program. If you haven’t registered yet, please do so to get started. The full terms and conditions and detailed information about the tiers are available on the “Player Tiers” page.

Yes. Your cashback rate grows as you progress through the VIP levels. The more you deposit and play, the higher your status and maximum cashback. Check the Player Levels page for the full breakdown.

A wagering requirement means that you must place bets totaling a certain amount before the bonus or winnings become available for withdrawal. For example, a €10 bonus with an x3 wager requires €30 in total bets before you can cash out. The wagering requirements for each promotion are listed on the “Bonus Terms and Conditions” page. The deposit wagering requirement is set at x3.

Yes. The casino operates under an international gambling licence. All games are provided by certified providers, and fairness is a key requirement for every game we offer.

The casino uses state-of-the-art encryption technology to protect all data transmissions. You can also view your session history at any time and check which devices have accessed your account.

Go to the “Forgot Password” page, enter your email address, and you’ll immediately receive instructions on how to set a new password.

Please contact our support team via online chat or by email at [email protected]. Our specialists are available 24/7 and are ready to assist you with any questions you may have.