Rules and Regulations in the United Kingdom

By accessing and using 1Red services in the United Kingdom, you enter into a legally binding agreement governed by these general terms and conditions. All users must meet the eligibility requirements set out herein, and the platform retains the right to amend these terms at any time in accordance with applicable UK legislation. Content published on this platform is protected by intellectual property laws, and your use of the services is subject to fair use principles and defined liability limitations.

1. You must be at least 18 years of age and a legal resident of the United Kingdom to register and use the platform.
2. By completing the registration process, you confirm that all information provided is accurate, current, and complete.
3. 1Red reserves the right to modify, suspend, or terminate any part of its services or these terms with reasonable notice.
4. All content on the platform, including text, graphics, and software, is protected by copyright and may not be reproduced without prior written consent.
5. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.
6. Use of the platform for any unlawful purpose, including fraud or money laundering, is strictly prohibited and may result in immediate account closure.
7. 1Red’s liability to you in connection with the use of its services is limited to the extent permitted by UK law.
8. These terms are governed by and construed in accordance with the laws of England and Wales.
9. Any dispute arising from the use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable regulation.
10. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

All betting activity on the 1Red platform in the United Kingdom is subject to clearly defined rules designed to ensure fairness, transparency, and regulatory compliance. Only registered users who have successfully verified their identity and meet the minimum age requirement of 18 years are permitted to place bets. Stake limits, bet acceptance conditions, and win or loss calculations are applied consistently across all events and betting markets. The platform reserves the right to restrict, void, or cancel bets in circumstances including technical errors, breach of these rules, or suspicious activity.

1. All bets must be placed by a registered and verified account holder aged 18 or over.
2. Bets are accepted at the odds displayed at the time of placement, subject to confirmation by the platform.
3. Minimum and maximum stake limits apply to all bet types and may vary depending on the event or market.
4. Once a bet has been confirmed, it cannot be amended or cancelled by the user unless the platform expressly permits it.
5. Winnings are calculated based on the confirmed odds at the time the bet was accepted.
6. In the event of a technical failure or system error during bet placement, the platform reserves the right to void affected bets.
7. Bets placed on suspended or closed markets will be voided and stakes returned.
8. The platform reserves the right to apply individual account restrictions on bet types, stakes, or markets where irregular activity is identified.
9. All disputes relating to bet settlements must be submitted through the official complaints process within 30 days of the relevant event.
10. The platform’s decision on all betting disputes shall be final, subject to any applicable regulatory escalation process.

All deposits and withdrawals on the 1Red platform in the United Kingdom are processed in accordance with applicable financial regulations and internal security procedures. Users are required to complete identity verification in line with Know Your Customer and Anti-Money Laundering obligations before withdrawals can be processed. Payment methods available on the platform are subject to individual transaction limits, processing times, and specific terms that apply to each method. The platform reserves the right to decline, delay, or reverse transactions where regulatory obligations or security concerns require it.

1. Deposits must be made using a payment method registered in your own name; third-party deposits are not permitted.
2. Minimum and maximum deposit limits apply and vary depending on the payment method selected.
3. Withdrawals will only be processed to a payment method previously used to make a deposit, subject to verification.
4. Standard withdrawal processing times vary by method and may take between 1 and 5 business days.
5. Identity verification documents must be submitted and approved before any withdrawal request can be fulfilled.
6. The platform does not charge fees for standard deposits or withdrawals; however, your payment provider may apply their own charges.
7. Funds held in your account do not accrue interest.
8. The platform reserves the right to request additional documentation to comply with AML and KYC regulations before releasing funds.
9. In cases of suspected fraudulent activity, the platform may freeze account funds pending investigation.
10. All transactions are conducted in GBP unless otherwise specified; currency conversion fees may apply where applicable.

1Red is committed to promoting responsible gambling and protecting users from the harms associated with problem gambling in the United Kingdom. The platform operates under strict obligations to provide tools and resources that support safe play, and these are available to all registered users at any time. Users are encouraged to set personal limits on deposits, losses, and session time to manage their gambling activity responsibly. Self-exclusion options are available for those who need to take a break from gambling, with exclusion periods ranging from short-term cooling-off periods to permanent self-exclusion. The platform also provides access to risk self-assessment tools that allow users to reflect on their gambling behaviour and identify potential concerns. All self-exclusion requests are processed promptly, and the platform takes all reasonable steps to honour these requests across its services. If you are concerned about your own or someone else’s gambling behaviour, you are strongly encouraged to seek support from the organisations listed below.

The following organisations provide confidential gambling support and assistance in the United Kingdom:

• GamCare: provides information, advice, and counselling for anyone affected by problem gambling;
• BeGambleAware: offers resources and a 24-hour helpline to support responsible gambling;
• Gambling Therapy: provides free, practical advice and support available globally online;
• Gamban: offers software to block access to all gambling websites and applications;
• GamStop: provides a free national self-exclusion scheme for all UK-licensed gambling operators.

1Red maintains a comprehensive Anti-Money Laundering programme in full compliance with UK legislation, including the Proceeds of Crime Act 2002 and the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017. The platform applies rigorous Know Your Customer procedures to verify the identity of all users prior to the processing of financial transactions, and enhanced due diligence measures are applied where higher-risk activity is identified. All accounts and transactions are subject to ongoing monitoring, and any activity that raises suspicion of money laundering or terrorist financing is reported to the relevant UK authorities without prior notice to the account holder. Users are required to provide accurate information and supporting documentation upon request, and any failure to comply may result in restrictions being placed on the account, funds being frozen, or the account being permanently closed. The platform cooperates fully with law enforcement agencies and regulatory bodies in connection with any investigation relating to financial crime. Where a user is found to have engaged in conduct that violates AML obligations, 1Red reserves the right to withhold funds and refer the matter to the appropriate authorities in accordance with its legal obligations.

1Red processes personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018, and is committed to protecting the privacy and security of all users’ information. Personal data collected on the platform includes, but is not limited to, identification details, contact information, payment data, and records of your account activity and betting history. This information is collected for the purposes of account management, identity verification, regulatory compliance, fraud prevention, and the delivery of platform services. Data is retained only for as long as necessary to fulfil these purposes or to comply with applicable legal obligations. 1Red does not sell personal data to third parties, and any sharing of data with external parties is limited to what is required by law, regulatory obligation, or the operation of the services. Users have the right to access, correct, or request the deletion of their personal data, subject to the platform’s legal obligations to retain certain records. Requests to exercise data rights may be submitted through the platform’s designated contact channels, and responses will be provided within the timeframes set out by applicable data protection law. The platform employs appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Learn more about how we protect your personal data in our Privacy Policy.

1Red employs a range of technical and organisational security measures to protect user accounts, personal data, and financial transactions across all platform services in the United Kingdom. The platform maintains a proactive approach to security, continually reviewing and updating its controls to address evolving threats and to comply with applicable regulatory standards.

The following security measures are in place across the platform:

• All data transmitted between users and the platform is protected using SSL/TLS encryption technology;
• Two-factor authentication is available to all registered users and is strongly recommended for account access;
• Automated systems monitor account activity continuously to detect and flag unusual or potentially fraudulent behaviour;
• Strict internal access controls limit platform personnel access to user data on a need-to-know basis;
• Regular independent security audits and vulnerability assessments are conducted to identify and address potential risks.